Your refrigerator breaks down. For the average household, this is a big problem, and one that needs fixing immediately. How much time will it take you to find a repairman?
You call friends to ask for referrals, trawl the internet directories, even page through the analog equivalent known as the Yellow Pages and make a list. You also call your office to say you’ll be taking the day off for a personal emergency. Meanwhile, the ice cream is melting and the milk is starting to go off. This is starting to look like a major malfunction.
You contact the businesses on your list and to each one you have to explain how your refrigerator suddenly quit. At the same time, you inquire as to their rates and how soon they can come. Then you decide to have a quick lunch while going through this information to pick the one you think best. However, the bread in the refrigerator has become soggy with melt water from the freezer section which has inundated the chiller. It’s definitely reaching disaster proportions.
Oneflare has an extensive directory of home services from alternative therapies to wedding arrangements. Best of all, you don’t even have to go through the directory. Simply go to their website www.oneflare.com.au, sign up and click on Request A Service. Fill out the questionnaire, send it in and presto! You get at least five quotations from reliable providers in your area for the service you need.
For kitchen and home appliances, the more information you can provide the better, including make and model. Oneflare tries to find the repair service best suited to your appliance and to your location. Good information also helps the service providers make a more accurate estimate of the cost of repair. But you don’t need to sweat out the details if you’ve lost the user’s manual. Oneflare has a phone app you can download. Take pictures of your appliance and send it in with your service request. The experts at the repair shops will be able to identify it. The request form also asks for when you would like to schedule the repair. No need to take a day off or drastically change your routine to attend to the repairman.
Oneflare verifies the legitimacy of the businesses listed in their directory. These must not only have the required licenses, registration, and ABN, they must also have a valid public insurance liability certificate. Oneflare also guarantees the service by paying for an alternate service should the first one not come up to standard.
As for the repairman at your door, don’t worry that he might make off with your other appliances and the family silver when you’re not looking. Oneflare provides you with full disclosure about the service provider bidding for the job: business profile, verification status for the business and their employees. You can also check out the customer reviews. If you need to ask a question or need more information, their Customer Care team is available 24/7.